Useful information

concise information

On this page, you can read comprehensive but concise information about staying at Appius. If you have any questions, please do not hesitate to call us on +39 0471 652 759 or send us an e-mail at info@appius-suites.com.

Terms of payment and cancellation policy

Booking & booking confirmation
Bookings need to be made in writing and will become effective and binding after we send our written confirmation. In high season, booking confirmations are subject to payment of a 30% deposit. The final invoice for all services used during your stay will be settled on departure. We accept payment in cash (please be aware that cash payment limits may apply), debit card or credit card (Visa or Mastercard).

We regret to inform you that we are unable to guarantee a specific room number or floor upon reservation. We will, however, do our best to fulfil your wishes.

Please ensure that you refer to our current price list, as older ones lose their validity when a new one is published.
Rates
Rates are per person per night and do not include the local tourist tax, which amounts to €1.80. Our gourmet breakfast is included.

The rates and general terms and conditions provided in the current price list are the ones that apply in case of price deviations in your booking confirmation.

You can settle your invoice by paying in cash, with a debit or credit card (Visa or Mastercard), or pre-paying by bank transfer. Our bank details:

Appius - design suites
IBAN: IT28 Z058 5658 1600 5757 1435 953
BIC: BPAAIT2B057
Cancellation policy
We offer the following cancellation terms:
  • more than 8 weeks before the expected date of arrival: we charge a € 50 cancellation fee for each suite
  • 8 to 4 weeks before the expected date of arrival: the cancellation fee is 20% of the booking price
  • 4 weeks to 10 days before the expected date of arrival: the cancellation fee is 50% of the booking price
  • 10 days or less before the expected date of arrival: the cancellation fee is 70% of the booking price
In cases of delayed arrival, early departure or no-show, we charge 100% of the booking price. Please be aware that these terms apply regardless of whether the cancelled suite is subsequently let to other guests.
Travel cancellation insurance
Unforeseen circumstances can prevent you from enjoying your holiday. To avoid adding financial loss to disappointment, we recommend taking out travel cancellation insurance, which covers – upon presentation of a valid certificate – any fees incurred in the event of accident, illness or death of the insured person and/or their next of kin (children, parents, or grandparents). The insurance can be taken out directly with our partner HOGAST.

Check-in: on the day of arrival, your suite will be available from 3.00 p.m.

Check-out: on departure, please vacate your suite by 10.00 a.m. Subject to availability, you can request a late checkout on the same day at 50% of the suite rate.
Complimentary amenities
  • Outdoor pool
  • Expansive panoramic garden and lawn
  • The Appius Rooftop Lounge
  • Bio-sauna and Finnish sauna
  • A pool bag containing soft bathrobes and sauna towels for use during your stay
  • A parking space per room in our garage
  • Storage room for bikes, mountain bikes and winter sports equipment
  • Wi-Fi throughout the property
  • The Appius Guest Card
  • Charging station for electric vehicles
On-request services
  • Laundry service
  • Late check-out
  • Concierge-Service
Pets
We regret that pets are not allowed. The Neuhauser dog residence, situated in Terlano, offers quality accommodation for dogs less than 10 km away from Appius. Thank you for your understanding.
Transfer service
We offer transfer services for our guests on request. The service is provided either by us or by a trusted partner, depending on availability.
Adults only
Whether you are seeking a romantic getaway or an active holiday, there’s nothing more precious than the time you can devote to leisure and relaxation. We would like your stay at Appius to be as undisturbed and regenerating as possible. For this reason, our bed & breakfast has an adults-only policy. Guests aged 14 and over are welcome to visit us and spend a carefree time in our luxury facilities.
The Appius Guest Card – a range of benefits for connoisseurs
Our guest card offers you a wide range of benefits, which change periodically according to the season. We will be delighted to inform you about the current benefits when you check in.
Charging station for electric vehicles
You will not be the only one to recharge at Appius – take advantage of our vehicle charging station, located in the underground garage and free to use for all guests.
Appius - Design Suites